Microsoft subscription cancellation

Microsoft subscription cancellation

Cancel Microsoft subscription, Call 1-855-785-2511

Use these instructions for all Microsoft subscriptions, including Xbox, Office, and Groove.

  • If you turn off auto-renew on your subscription, you can keep using it until it expires.
    1. Go to Services & Subscriptions. You may be asked to sign in.
    2. Find the subscription and select Turn off auto-renew.Cancel Microsoft subscription
    3. Select Confirm cancellation.
  • If you cancel your subscription, you’ll lose access to it immediately.
    1. Go to Services & Subscriptions. You may be asked to sign in.
    2. Find the subscription, then select Cancel and follow the directions.
  • If you don’t see Cancel, do the following.
    1. See if your subscription has an outstanding balance. Go to Pay for a past-due Microsoft subscription.
    2. If this isn’t the case, Call 1-855-785-2511 for additional support.
  • The options to Cancel or Turn off auto-renew will be displayed under the subscription name.Cancel or Turn off Microsoft auto-renew

If any trouble? Call 1-855-785-2511 for additional Microsoft support